PaddlePod Terms and Conditions

THESE TERMS

1. What these terms cover - these are the terms and conditions on which you may book and we supply certain services and access to our facilities (the “services"). They explain what you can expect from us and what we can expect from you.

2. Other applicable terms - the following additional terms and policies also apply:

- Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, registering with us or making a booking you consent to such processing and you warrant that all data provided by you is accurate.

- Our Cookie Policy, which sets out information about the cookies on our site.

3. Why you should read them - these terms tell you who we are, how we will provide services to you, how the contract may be changed or terminated, what to do if there is a problem, how much our services and facilities costs and other important information that you need to be aware of. If you do not understand something in these terms, you must tell us immediately and we will discuss with you.

4. Acceptance of these terms - by booking with us, you formally accept these terms and conditions and the cost. Payment will be taken via your nominated account or card. These terms will form part of the contract between us and are readily available on your online account, accessible at all times when you log on. You will ensure that you will follow general facility rules. If you do not accept these terms, you must not use our website or make any booking.

INFORMATION ABOUT US AND HOW TO CONTACT US

1. Who we are - we are PaddlePod Limited, a company incorporated in England and Wales with company number 13715430. Our registered office is at Meadowfield, North Brunton, Gosforth, Newcastle Upon Tyne, Tyne and Wear, United Kingdom, NE3 5HD.

2. How to contact us - our preferred method of communication is by email at hello@paddlepod.co.uk. You can also phone us on 0191 281 7678 (please select option 3 to speak to a member of our team).

3. How we may contact you - if we have to contact you, we will do so by telephone or by writing to you at the email address or postal address that you provided to us when you registered with us

4. Your contact details - please ensure that your contact and payment details are kept up to date. If your details change at any time, you must update your account. We are not responsible for any incorrect contact or payment details submitted by you.

5. "Writing" includes emails - when we use the words "writing" or "written" in these terms, this includes emails.

6. Changes to your account/booking - you can amend your contact and account details through your own individual account by logging on to the booking system and making the necessary changes. If you require us to change the named account holder on the booking system, we must receive the request in writing from the original account holder. The person the account is changing to must be included in all correspondence. They must share with us their contact details, and consent to the change separately from their own contact address. Please also understand the following:

6.1. If the account holder has a standard membership: any outstanding balances must be paid (in full) prior to any change over we make by the original account holder.

6.2. If the account holder has a PaddlePod Premium membership: the new account holder will be required to take over the subscription (including any remaining time on the minimum subscription term set out in paragraph 1 in the section headed “PaddlePod Premium - Subscription Service” below), and continue to make any remaining or outstanding subscription payments (in full), until the end of the relevant subscription term.

6.3. When we have received your request, we will notify you of the date of change. The new account holder must accept these terms and the terms of our privacy policy. If there are two or more individuals attached to the account and you wish to separate the account to more than one customer, the above procedure must be applied, giving details of which customer will be the account holder for which student.

OUR SERVICES

1. What we do - we look to offer professional, state of the art facilities for the purpose of swim, eat and play. For more information, please visit our website at www.paddlepod.co.uk

2. How you pay for our services - we offer two membership options.

2.1. If you have a standard membership you must pay for the service at the time that you make your booking.

2.2. If you have a PaddlePod Premium membership you pay a subscription fee; which allows access for:

2.2.1. Open swim sessions - up to four people (must be from the same household) per session who are named on the account; and

2.2.2. Play sessions - up to two children (must be from the same household) per session that are named on the account.

2.3. Just so you know, access is always subject to availability and there may be times when we must restrict access, for example, due to the pool reaching capacity or closures. We will of course let you know if this is necessary as soon as possible and do our best to arrange an alternative session for you; especially if you have a PaddlePod Premium membership. Unless.

2.4. PaddlePod Premium members may also receive discount on our other products or services (we will let you know the exact amount of this discount through our website). Further information on PaddlePod Premium is also set out on our website and below.

2.5. PaddlePod Premium is a family membership and is for use by up to four people (two children and two adults) from your household. These four people must be named on yourDoDays account. It must always be the same two children who access the benefits unless otherwise agreed by us in writing. We do allow, though, for adults from other household (for example, grandparents) to accompany them to sessions.

3. Your booking - the start date and end date, time and venue can be accessed via your online account. If you have a standard membership payment must be made at the time you submit each booking request.

4. Supervision of children - it is your responsibility to ensure that your children are appropriately supervised at all times and at the correct ratios. More information can be found in the session descriptions and on our website.

5. Our acceptance of your booking - our acceptance of your booking will take place once you have submitted the correct information in your online customer account including payment account or card details. You will receive notification that it has been successfully completed. If you place a booking and do not receive confirmation of successful completion within two hours of placing your booking, please let us know by email at hello@paddlepod.co.uk

6. If we cannot accept your booking - if we are unable to accept your booking for any reason, we will promptly inform you via your online account or by email (which may be before or after you have received a booking confirmation email). Where we cannot accept your booking, we will not charge you for the services (and will refund any amount which you have paid if you have a standard membership, or we will offer you a space at an alternative session if you have a PaddlePod Premium membership). Please note that if we cannot accept your booking, unless we agree otherwise, no refunds will be offered to PaddlePod Premium members (under any circumstances) however they will be offered an alternative session, as soon as possible and at a convenient time for you.

ONLINE ACCOUNT

1. Creation of account - in order to book our services, you will have to create an account. You will log into your online account with the email address that you gave us as part of your registration process. You will be responsible for keeping your account password secure and confidential. You must notify us immediately in writing of any breach of security or unauthorised use of your account that you become aware of.

2. You must keep your contact details in your online customer account up-to-date.

3. We will send you important information and updates about you booking(s) (for example, in relation to booking confirmation, session cancelations, teacher changes and time changes) through the email address provided to us on your online account. You may only be unsubscribed from these notifications when you no longer take up our services and/or book sessions with us. This information and updates will not be marketing related, and any marketing communications will only be sent to those people that expressly subscribed to receive marketing from us.

4. We have the right to disable any account at any time if, in our opinion, you have failed to comply with any of these terms and conditions.

YOUR RIGHTS TO MAKE CHANGES

1. Family swim bookings - once booked, sessions are non-refundable. Should you need to rearrange your booking, you must contact hello@paddlepod.co.uk NO LESS THAN 72 HOURS PRIOR TO YOUR SESSION. We cannot guarantee that we will be able to change the booking for you, but we will make reasonable requests to do so. PLEASE NOTE THAT ANY AMENDMENTS MAY, AT OUR DISCRETION (ACTING REASONABLY), INCUR AN ADMIN FEE OF £5 PER BOOKING (which you agree is reasonable given the circumstances).

2. Parties – once booked sessions are non-refundable. Should you need to make any changes, you must contact hello@paddlepod.co.uk NO LESS THAN 28 DAYS PRIOR TO YOUR SESSION. We cannot guarantee that we will be able to change the booking for you, but we will make reasonable requests to do so. PLEASE NOTE THAT ANY AMENDMENTS MAY, AT OUR DISCRETION (ACTING REASONABLY), INCUR AN ADMIN FEE OF £25 PER BOOKING (which you agree is reasonable given the circumstances).

3. All other bookings – all other bookings are non-refundable and non-transferable unless otherwise agreed by us.

PROVIDING THE SERVICES

1. When we will provide the services - we will supply the services to you for the duration of the session as set out in the booking. On occasion, we may need to alter how we provide a service, based upon guidance set out by Government and governing bodies. This includes, but is not limited to, session capacities, entry and exit to buildings or facial coverings being worn in and around facilities. This list is not exhaustive.

2. Cancellation by us -

2.1. If we determine that there is insufficient support for a session, we have the right to cancel, suspend or postpone the session. We shall give you as much notice as possible of any cancellation and, where appropriate, do all we reasonably can to offer you space on an alternative session.

2.2. If you have a standard membership we may, on request, provide you with a full credit which is equivalent to the value of your booking.

2.3. If you have a PaddlePod Premium membership we will offer you a space on an alternative session (as mentioned above, no refunds will be provided to PaddlePod Premium membership, unless we agree otherwise with you).

2.4. Our liability for any such cancellation shall be limited to the above credit or rebooking (as appropriate), and we shall not be liable for any losses of any kind incurred by you as a result of such cancellation.

2.5. We will make every effort not to cancel sessions once we have accepted a booking but on rare occasions unforeseen circumstances may force us to do so. We shall give you as much notice as possible of any such cancellation.

2.6. Any credit will be paid to your online account within 14 days of the date on which we agree that it is owed to you. This credit can be used towards future sessions. This credit is non-refundable and cannot be exchanged for cash.

OUR RIGHTS TO END THE CONTRACT

1. We may end the contract if you break it - we may end the contract at any time by writing to you if you do not make any payment to us when it is due or break any of the other material terms set out here.

IF THERE IS A PROBLEM WITH THE SERVICES

1. Complaints - if you are at all unhappy with the any of the services we provide please follow our complaints procedure:

1.1. Speak to a member of staff present, telephone the office or email a written complaint to the office. The team member will try to resolve the matter to your satisfaction.

1.2. If the response is not satisfactory a written complaint should be submitted for the attention of Office Manager at PaddlePod, Silverbirch Drive, Camperdown Industrial Estate, Newcastle Upon Tyne, NE12 5AB. Please send written complaints to this address only.

PRICE AND PAYMENT - STANDARD MEMBERSHIP

1. Where to find the price for the services - the price of the services will be the price set out in our price list in force at the date of your booking unless we have agreed another price in writing. You can access our price list online at dodays.co.uk. We use our best efforts to ensure that the prices of services advised to you are correct. However please see below to see what happens if we discover an error in the price of the services you book.

2. What happens if we get the price wrong - it is always possible that, despite our best efforts, some of the services we sell may be incorrectly priced. We will normally check prices before accepting your booking so that, where the services' correct price at your booking date is less than our stated price at your booking date, we will charge the lower amount. If the services' correct price at your booking date is higher than the price stated in our price list, we will contact you for your instructions before we accept your booking (and if you decide not to proceed with the booking we will refund any sums paid).

3. How you pay - payment is made at the point of booking. We cannot accept a booking without payment.

4. VAT Changes - if the rate of VAT changes between your order date and the date we supply the services, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.

SICKNESS AND MEDICAL CONDITIONS

1. When the named student on your account is sick - we will not provide refunds or credits for absence from booked sessions due to illness, regardless of the number of booked sessions missed as a result.

2. If you are self-isolating or shielding - we are not liable for the cost of missing a/several session(s). We will not provide refunds or credits for absence from booked sessions due to self-isolation or shielding.

3. Medical conditions - you must declare to us in writing by logging into your customer account all medical conditions affecting you or your child, regardless of the severity.

4. Chicken pox - if your child is experiencing chicken pox they must not attend sessions whilst they are still infectious. We suggest you are guided by a medical professional as to when it is safe to return to the venue. Please bear in mind that although the infectious stage may be over, your child’s skin may still be sensitive and therefore chlorine may aggravate this.

5. Other virus or illness -

5.1. As recommended by the NHS if your child has experienced diarrhoea please ensure that they do not return to the venue for two days after the last episode of diarrhoea. This is a safe way to maintain cleanliness and hygiene in public areas and to limit the spread of infection.

5.2. We would also advise a period of 48 hours break from the venue if your child has experienced any vomiting or stomach upset.

6. Eye or ear infections - if your child experiences an ear or eye infection we suggest you seek professional medical advice on when your child is able to return to the pool.

PARENTAL RESPONSIBILITIES

1. You must follow our rules - for the safety and security of our customers we have rules in place which all visitors to our venues must follow. These rules can be found on our website on our www.paddlepod.co.uk/before-visit.

2. Photographs and videos - taking photographs and/or videos is NOT permitted at any point during the sessions. If you do take pictures you will be asked to delete the pictures and videos (witnessed by a member of staff). Please do not take offence at this as we have a duty of care to all of our customers. As a company we may require occasional pictures or videos of lessons, staff and the facility. We will always ask for permission to take these and the pictures or videos used will be readily available for you to view, please just ask.

3. Shoes - please take shoes off at the entrance to the pool, before going to the poolside.

4. Mobile phones - mobile phones should NOT be used at the poolside by children at any time and children should leave mobile phones in their swimming bags or at home. We will not take responsibility for any mobile phones which are lost or stolen. Please note that our staff may, at times, need to use mobile devices while poolside. Use of such devices in these situations is covered by our staff mobile phone policy.

5. Children should not be left unattended - you must not leave your child unattended in the premises at any time.

6. Personal swimming attire -

6.1. It is advised that girls wear a full one-piece swimming costume and boys wear swimming trunks. Please avoid baggy shorts such as surfing/board shorts and bikinis.

6.2. We would recommend children bring their own goggles if they wish but they are not mandatory. We do not provide goggles to borrow due to hygiene reasons but do stock a range of goggles for you to purchase.

6.3. Long hair must be tied up or swimming hats are to be worn when attending swimming sessions. This should be done before entering the poolside.

6.4. Make sure the child goes to the toilet and showers before the start of the session.

6.5. Children under 3-years-old (and older if they are not reliably potty trained) must wear a double nappy at all times while in the swimming pool. We do not provide nappies to borrow due to hygiene reasons but do stock a range of neoprene nappy covers for you to purchase.

PADDLEPOD PREMIUM - SUBSCRIPTION SERVICE

1. Your membership - PaddlePod Premium is a subscription service which is paid in monthly instalments. On taking out a subscription you agree to these terms and conditions and you grant us permission to collect an agreed amount from your nominated account each month.

2. You agree that we may take a payment monthly - in taking out a subscription and agreeing to the related terms you will be agreeing a continuous payment authority arrangement with us and your bank. This gives us permission to take an agreed amount every month from your bank account to pay for your membership. We will always agree the amount to be collected with you in advance.

3. How payments are taken - you will sign up to this system of payments in your online account. Your account will be credited by your direct debit payment, and your account debited by enrolment into a session (which will be based on the current membership price and reduced by any credits that are on your account). This will show on your online customer account.

4. We charge a booking fee - Each time a payment is made you may be charged a booking fee, which may vary from time to time, but will be included in the fee advertised on our website or you will be notified of it separately through the website or other communications from us. Typically our booking fee is 4.0% of the fee being charged plus 20p.

5. We need to share your card details with our partner card processor - in order for us to take the regular payments we will ask you for the card details from which you wish payments to be taken. By providing your card details you are allowing them to be stored on a secure payment gateway operated by a third party, details of which are set out in our privacy policy.

6. Payment dates - the date of your first payments will depend on when you sign up to PaddlePod Premium and thereafter all further payments will be taken on the first of each month or the next business day thereafter.

7. We cannot accept payment by cash or cheque - payment cannot be made by cheque or cash or accepted at any venues.

8. If there are insufficient funds in your account - if sufficient funds are not available from your account on the agreed date, your card issuer may decline the continuous payment authority request. If your card issuer declines a payment, we will inform you by email that the online booking system will make further attempts to take the payment at a later date. You may also contact us to agree to an alternative repayment option.

9. You are responsible for updating your card details - you are responsible for updating your debit or credit card details if they have change. You can change your debit or credit card details at any time through your online account.

10. We may cancel your subscription if payment is not made - after the payment due date, if a recurring payment has failed, your PaddlePod Premium subscription may be cancelled by us if payment has not been made within 5 days of the due date.

11. We charge interest on late payments - if a recurring payment has failed we may charge interest to you on the overdue amount at the rate of 1.5% a year above the Bank of England base rate from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement. You must pay us interest together with any overdue amount.

12. If you have a question about your subscription please contact us - if there are any issues regarding payments please contact us on 0191 2817678 or at hello@paddlepod.co.uk.

13. Delayed subscription - at times we may delay taking a monthly subscription payment due to credit on your account or if there are changes to your membership which affect the monthly subscription price.

14. Increase in prices - we may have to increase our prices but any such increase will not occur more than once in every 12 months. We will give you at least 4 weeks’ notice of any increase and you may cancel your subscription (which will include any lessons and your continuous payment authority) with us by giving us 7 days’ written notice prior to the increase taking effect.

15. Your rights to cancel during the cooling off period - you may contact us within 14 days of the day we give you notification that your PaddlePod Premium membership has been successfully completed, to cancel the membership (“cooling off period”). Cancellations will not be granted during this period if you have accessed any of the benefits offered as part of your PaddlePod Premium membership. Otherwise we will refund you as soon as possible and within 14 days of you telling us you've changed your mind. We refund you by the method you used for payment. We don't charge a fee for the refund.

16. Your rights to cancel after the cooling off period – thereafter, you may cancel your membership at any point by giving 28 days notice. Cancellation requests must be made no less than seven days before your next payment is due and we will cancel your subscription (which will include cancelling any electronic payments, direct debits or transfers to us). Your notice will only be valid when you receive written confirmation back from us. In the event of business suspension, your notice can not be served, therefore will only become valid when business operations resume. You will receive information regarding your notice period from us, should this be affected by business suspension. PLEASE NOTE THAT, FOR CUSTOMERS WHO HAVE SIGNED UP TO OUR PADDLEPOD PREMIUM BACK TO SCHOOL OFFER, THERE IS A MINIMUM COMMITMENT OF 3 MONTHS (SEPTEMBER, OCTOBER AND NOVEMBER 2024). PAYMENT WILL BE TAKEN FOR OCTOBER AND NOVEMBER; NO PAYMENT WILL BE TAKEN FOR SEPTEMBER.

17. How to cancel your PaddlePod Premium membership - if you wish to cancel your PaddlePod Premium membership please send your cancellation request (to hello@paddlepod.co.uk). Please include a completed cancellation form (a copy of which is contained at the end of these terms).

18. Effect of cancellation - if you cancel your membership, you will lose access to your PaddlePod Premium benefits and forfeit any discounts applied to future bookings.

19. Reconciliation - your account will be reconciled monthly. Any money owed to us will be taken using your current payment method and any money owed back to you will be credited. If you wish for this money to be credited to the bank account from which it came, please also state this in writing. Where we need to take a reconciliation payment from you we will information you in advance of the amount to be taken and the date on which we will take the payment.

20. If you give notice late - failure to give 7 days’ written notice to cancel your PaddlePod Premium subscription before your next payment is due to be taken may result in another monthly payment being taken.

QUERIES ABOUT PAYMENTS OR REFUNDS

1. Entitlement to refunds - apart from as set out elsewhere in these terms, you shall not be entitled to any refunds. If your child refuses to attend the session or if you decide you no longer want to attend a session, or no longer want your child to attend a session, we will not give refunds or credits.

2. Contact us if you have a query about a payment or a refund - if you have a query about a payment or if you believe you are due a refund please contact us at hello@paddlepod.co.uk. We review all requests on an individual basis and we will provide a written decision to you within 7 working days receiving your request. If we need longer to investigate your request we will notify you of this and provide a revised response date. If a refund is deemed appropriate we will process this within 14 days of confirming to you in writing that a refund is due to you.

OUR LIABILITY

1. We are not liable for damage to your property – to the extent permitted by law, we shall not be liable for any theft, loss of or damage to your or your child's personal possessions and all property left by you at the property is done so at your own risk.

2. We are not liable for damage caused by our venues - we will take every reasonable precaution to ensure security and safety at our venues, but, to the extent permitted by law we are not liable in any way for any loss or damage to your personal property arising from and/or caused by our venues. However, nothing in these terms shall limit the liability of any person for death or personal injury caused by negligence, or any other matter which it may be illegal for us to limit.

3. Venues including their property - it is your responsibility when you visit PaddlePod to be mindful and respectful of the venue structure and contents. Please ensure that if you notice any damage to the venue or its property you notify a member of staff immediately. Any damage caused to the venue by you is not the responsibility of PaddlePod. As a result you will be responsible for the cost of all damage which is caused by you. If the damage is due to a fault in the structure of the property then the owner of the property will be responsible for any damage caused as a result.

4. Unexpected losses - we will not be responsible for any loss where it was not obvious that something would happen and nothing you said to us before we accepted you booking means that we should have expected it (so, in the law, the loss was unforeseen).

5. Avoidable losses - we will not be responsible for any loss where you could have avoided the loss by taking reasonable action.

OTHER IMPORTANT TERMS

1. We may make changes to these terms - we can make changes to these terms on written notice to you , but if we do so we will notify you in writing before the change takes effect and you agree to such changes. In addition, we can always change a service (i) to reflect changes in relevant laws and regulatory requirements, or (ii) to make minor technical adjustments and improvements (for example to address a health and safety issue).

2. We may transfer our contract with you to someone else - we may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

3. Nobody else has any rights under this contract - this contract is between you and us. No other person shall have any rights to enforce any of its terms.

4. If a court finds part of this contract illegal, the rest of it will continue in force - each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

5. Even if we delay in enforcing this contract, we can still enforce it later - if we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the services, we can still require you to make the payment at a later date.

6. Which laws apply to this contract and where you may bring legal proceedings - these terms are governed by English law and you can bring legal proceedings in respect of the services in the English courts.

7. How we will use your personal information - we will use the personal information you provide to us to supply our services to you and process your payment for such services in accordance with our Privacy Policy and the privacy policy of our third party providers (including Stripe). Your email address will be used to create your online account and for all communications. By providing us with an email address you are agreeing to receive communication from us by email.

CANCELLATION REQUEST FORM

(Complete and return this form only if you wish to withdraw from the contract)

To: PaddlePod Limited, Meadowfield North Brunton, Gosforth, Newcastle Upon Tyne, Tyne and Wear, United Kingdom, NE3 5HD.

Our email address: hello@paddlepod.co.uk

I hereby give notice that I cancel my PaddlePod Premium subscription.

Your name:

Your address:

Your signature (only if this form is notified on paper):

Date:

TERMS OF USE OF SITE (WWW.PADDLEPOD.CO.UK)

1. We may suspend or withdraw our website - access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our sites without notice. We will not be liable if for any reason our sites are unavailable at any time or for any period.

2. Intellectual property rights - we are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our sites for commercial purposes without obtaining a licence to do so from us or our licensors. You may not reproduce in any format (including on another website) any part of our sites (including content, images, designs, look and feel) without our prior written consent. You may print off one copy and may download extracts of any page(s) from our site for your personal use. You must not modify the paper or digital copies of any materials that you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequence of any graphics separately from any accompanying text. If you print off, reproduce, copy or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

3. No reliance on information - the content on our sites is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites are accurate, complete or up-to-date

4. Our liability -

4.1. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

4.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our sites or any content on them, whether express or implied.

4.3. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

4.3.1. use of, or inability to use, our sites; or

4.3.2. use of or reliance on any content displayed on our sites.

5. Our site is for personal use only - we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

6. Viruses - we will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any content on them, or on any website linked to them.

7. Rules about linking to our site -

7.1. We assume no responsibility for the content of websites linked on our sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

7.2. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

7.3. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

7.4. You must not establish a link to our sites in any website that is not owned by you;

7.5. Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the home page.

7.6. We reserve the right to withdraw linking permission without notice.

8. Third-party links - where our sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

9. Applicable law - these terms, their subject matter and formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

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